How to Avoid Funeral Upselling at the Undertakers

Avoid Funeral Upselling at the Undertakers.

In an interview with Funeral Service Times Co-op CEO Steve Murrells has claimed funeral firms “took advantage of grief” during a period in which price wasn’t an issue for those booking a funeral, creating ‘the wrong behaviour in the industry’.

Here at Best Funeral Plans, we know how to solve that problem, which can lead many grieving families into serious debt.  Did you know that the biggest average debts on credit cards are for funerals where there was no prepaid funeral plan?

Debt isn’t a legacy most people wish to leave to their families, no are arguments over what arrangements you wanted.  Getting it all set up in a funeral plan avoids arguments, makes your wishes clear and makes it much harder for the undertaker to upsell to a gold-plated coffin with brass knobs on, or whatever they make the biggest profit out of!

Like many providers, the Coop has introduced a range of economy plans.  These can be very dangerous unless you read the small print very carefully.  The worst one we have seen (and it wasn’t the Coops) could mean a funeral 50 miles away from home at 8.30 in the morning.  So the family would need to book in at hotels, probably costing far more than the couple of hundred pounds you might have saved by not taking (our) Independent Advice when buying.

Competition and Markets AuthorityThe Competitions and Markets Authority (CMA) proposed a further probe into the sector as part of its investigation following the recent discovery of “serious concerns” it had regarding above-inflation price rises.  Taking out a prepaid funeral plan in advance will take away most or even all of these concerns. Bear in mind that funeral plans specify what they cover which should be the basic costs – they don’t cover wakes, memorials etc.  Though we can usually build in an extra amount for those if you wish.

We rather suspect that the Competitions and Markets Authority Reviews will actually end up increasing costs rather than reducing them, but we may be wrong.